Privacy policy

RetroVerse Privacy Policy

Last updated: November 1, 2025

RetroVerse (“we,” “us,” or “our”) operates this store and website through Shopify. This Privacy Policy explains how we collect, use, and share your personal information when you visit our site or make a purchase.

1. Information We Collect

We collect the following types of data:

  • Contact details – name, address, phone number, email
  • Payment info – processed securely by Shopify or our payment providers
  • Order history – products viewed, purchased, or returned
  • Device & usage info – IP address, browser type, site activity

We also collect information you voluntarily provide through forms or customer support.

2. How We Use Your Information

We use your data to:

  • Process and deliver orders
  • Communicate about orders, support, and updates
  • Improve our site and shopping experience
  • Send optional marketing emails (you can unsubscribe anytime)
  • Prevent fraud and comply with legal obligations

3. Sharing Your Information

We share limited information only as necessary to operate our store:

  • Shopify (for store hosting and payments)
  • Service providers (shipping, analytics, email, customer service)
  • Marketing partners (for ads and promotions, where allowed by law)

We do not sell your personal data.

4. Data Security & Retention

Your information is securely processed through Shopify’s encrypted systems.
We retain personal data only as long as necessary for order fulfillment, accounting, or legal reasons.

5. Your Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your personal data
  • Opt out of marketing communications
  • Request information about how your data is used

To exercise these rights, contact support@retroversepro.com.

6. International Transfers

Your information may be processed outside your home country (e.g., by Shopify’s servers in other regions). Shopify safeguards such transfers under applicable privacy standards.

7. Updates to This Policy

We may update this Privacy Policy periodically. The “Last updated” date will reflect any changes. Continued use of our Services means you accept the revised policy.

8. Contact

For privacy inquiries or data requests, email support@retroversepro.com.

SMS / MMS Marketing Privacy

If you opt in to text updates or promotions:

  • We only use your phone number to send messages you’ve agreed to receive.
  • We do not sell, rent, or share your number.
  • Reply STOP to unsubscribe or HELP for support.
  • Message/data rates may apply.

For SMS privacy questions, email support@retroversepro.com.